Privacy Policy

Last Updated: October 19, 2026

PULMORY operates this website and online store, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience (the "Services").

The PULMORY online store is owned and operated by Hainan Zanyu Trading Co., Ltd. PULMORY is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our Services.

This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit pulmory.com, browse our decorative vase collections, place an order, communicate with customer support, interact with advertisements, or otherwise use our Services.

Our collection includes Frosted Plastic Vases, Balance Vases, and Raw Vases, with a focus on distinctive materials, sculptural forms, and contemporary decorative design.

If any conflict exists between our Terms & Conditions and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to those privacy-related matters.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described in this policy, subject to any consent requirements and rights provided by applicable law.

1. Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Personal information does not include information that has been collected anonymously or processed in a way that it can no longer reasonably identify an individual.

Depending on how you interact with PULMORY, applicable laws, and your privacy choices, we may collect or process the following categories of information.

Contact Information. This may include your name, email address, telephone number if voluntarily provided or required for a transaction, billing address, and shipping address.

Account Information. This may include account details, login information, saved addresses, preferences, and related settings where applicable.

Order and Transaction Information. This may include products viewed, products added to your cart, decorative vases purchased, order history, payment status, returns, exchanges, cancellations, and transaction identifiers.

Payment Information. Payment details may be processed through third-party payment providers. PULMORY generally does not store complete payment card numbers or security codes.

Customer Support Information. This may include messages, order details, product questions, photographs, and other information you voluntarily provide when contacting our customer support team.

Device Information. This may include browser type, device type, operating system, IP address, network information, and online identifiers.

Website Usage Information. This may include pages visited, products viewed, search activity, shopping behavior, checkout interactions, referring websites, and visit dates and times.

Advertising and Analytics Information. This may include advertising interactions, campaign information, conversion events, and measurement information where permitted by applicable law.

Cookie and Privacy Preference Information. This may include cookie choices, consent preferences, and browser or device privacy signals.

The specific information collected depends on the Services you use, the information you choose to provide, the technologies enabled on our website, and applicable legal requirements.

2. Sources of Personal Information

PULMORY may collect personal information from several sources.

Directly From You. We may collect information when you place an order, create an account, subscribe to communications, contact customer support, or provide information through our website.

Automatically Through Our Website. We may collect information through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.

Shopify and E-commerce Service Providers. We may receive or process information through platforms and services that support our online store operations.

Payment Providers. Payment processors may process transaction information to authorize and complete payments, verify transactions, and support refunds.

Shipping and Logistics Providers. We may receive information from companies involved in order fulfillment, delivery, and tracking services.

Advertising and Analytics Providers. We may use information from services that help us understand website performance, customer interactions, and advertising effectiveness.

Fraud Prevention and Security Providers. We may receive information from services that assist with protecting our website, transactions, and customers.

3. How We Use Your Personal Information

Depending on how you interact with PULMORY and which Services you use, we may process personal information for the following purposes.

Providing and Improving Our Services

We use personal information to operate our website, process orders, arrange shipment, provide tracking updates, manage customer accounts, process returns or refunds, respond to inquiries, and improve the overall shopping experience.

We may also use relevant information to help customers identify suitable products, understand product specifications, and receive assistance with our Frosted Plastic Vases, Balance Vases, and Raw Vases.

Payments and Transactions

We may use personal information to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, exchanges, or other transaction-related activities.

Marketing and Advertising

Where permitted by applicable law, we may use information to measure advertising performance, understand customer interactions, improve marketing campaigns, analyze customer interests, and provide relevant communications.

Certain advertising activities may involve third-party advertising or measurement partners, subject to applicable privacy requirements and your available privacy choices.

Website Analytics and Improvement

We may analyze website activity, product interactions, browsing behavior, and customer journeys to improve website functionality, product presentation, navigation, and user experience.

These activities help us understand how visitors interact with our collections and identify opportunities to make our online store more useful and accessible.

Security and Fraud Prevention

We may process information to identify, investigate, prevent, or respond to fraud, unauthorized activity, security issues, misuse, or other potentially harmful activities.

Communicating With You

We may use your personal information to provide customer support, answer questions, send order confirmations, provide shipping updates, respond to requests, and maintain communications related to your purchases or our Services.

Legal and Compliance Purposes

We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, accounting requirements, contractual obligations, or lawful requests from authorities.

4. Cookies and Similar Technologies

PULMORY and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies to operate, analyze, and improve our website.

These technologies may be used to enable essential website functions, maintain shopping cart and checkout functionality, remember website preferences, improve website performance and customer experience, analyze traffic and customer interactions, measure advertising effectiveness, understand product interests and shopping behavior, and support marketing activities where permitted by applicable law.

Cookies and similar technologies may generally include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.

Strictly necessary technologies may remain active because they are required for essential website operations, such as maintaining checkout functionality and supporting secure transactions.

Where required by applicable law, PULMORY will request appropriate consent before enabling non-essential analytics or advertising technologies.

You may manage available cookie preferences through the cookie controls provided on our website. Depending on your browser or device, you may also have additional options for controlling cookies and related technologies.

Your choices may affect the availability or functionality of certain website features.

5. Advertising, Analytics, and AppLovin

PULMORY may work with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate advertising performance, improve marketing activities, and protect against fraudulent activity.

One advertising and measurement partner we may work with is AppLovin Corporation ("AppLovin").

Where enabled, AppLovin technologies may use cookies, pixels, scripts, APIs, or similar technologies to support advertising and measurement activities.

Depending on technical configuration, applicable law, and your privacy choices, information processed by advertising partners may include your IP address, browser and device information, device or advertising identifiers, website browsing activity, product views and shopping interactions, search activity, cart and checkout events, purchase and conversion information, advertising interactions, campaign performance information, and cookie or privacy preference signals.

AppLovin and similar partners may process information for purposes such as advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, and improvement of advertising services where permitted by applicable law.

The information processed and the specific purposes of processing depend on the technologies enabled, the relevant partner's role, and the applicable privacy requirements.

PULMORY does not intentionally provide sensitive personal information for advertising purposes.

Where required by applicable law, we will provide appropriate consent mechanisms or privacy choices for relevant advertising-related processing activities.

6. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, provide our Services, complete transactions, maintain website security, measure advertising performance, or comply with legal obligations.

Recipients may include Shopify and e-commerce platform providers, payment processors and financial service providers, shipping and fulfillment companies, logistics providers, customer support service providers, technology and hosting providers, security providers, analytics and measurement providers, advertising and attribution partners, fraud prevention and risk management providers, and professional advisers or legal service providers.

We may also disclose personal information to government authorities where legally required or where disclosure is otherwise permitted by applicable law.

In addition, information may be disclosed in connection with business transactions such as mergers, acquisitions, financing, restructuring, or the transfer of business assets, subject to applicable legal requirements.

We do not treat the disclosure of personal information as unrestricted. Information is shared according to the purposes described in this policy, the requirements of applicable law, and the relevant service arrangements.

7. Relationship With Shopify

Our online store is hosted through Shopify.

Shopify may collect and process personal information related to your access to and use of our Services in order to provide, maintain, secure, and improve its platform and related services.

Information submitted through pulmory.com may be processed by Shopify and other service providers located in different countries, depending on service requirements and the way our store is configured.

Shopify may process information according to its own privacy practices and applicable terms.

For more information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy:

https://privacy.shopify.com/en

8. Targeted Advertising and Privacy Choices

Depending on applicable privacy laws, certain advertising-related processing activities may be considered targeted advertising, sharing, or other regulated activities.

Where applicable, you may manage your choices through cookie preference controls available on our website, available privacy-choice tools, browser or device privacy settings, or by contacting PULMORY customer support.

Where legally required and technically supported, PULMORY respects applicable privacy preference signals, including Global Privacy Control (GPC).

The effect of a privacy signal may depend on applicable law, the technical capabilities of the website, and the specific processing activity involved.

If you have questions about your advertising-related privacy choices, please contact us at service@pulmory.com.

9. Marketing Communications

Where permitted by applicable law, PULMORY may send promotional communications regarding products, offers, updates, or services.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.

Even after unsubscribing from marketing communications, you may still receive important transactional messages related to orders, payments, shipping, returns, security, or customer support.

These operational communications are necessary to support transactions or respond to requests and are distinct from promotional marketing messages.

10. Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, social media platforms, or other online services.

Third-party websites may have privacy practices different from those of PULMORY. We are not responsible for the privacy, security, or content practices of third-party services that we do not control.

We encourage you to review the privacy policies and applicable terms of third-party services before providing personal information through those services.

Accessing a third-party website through a link on our website does not mean that PULMORY controls that website or its data processing activities.

11. Children's Privacy

PULMORY's website and shopping Services are intended for general customers and are not directed toward children.

We do not knowingly collect personal information from children where parental consent or another legal basis is required under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action in accordance with applicable legal requirements.

12. Security of Your Information

PULMORY uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

These measures are intended to help maintain the security and integrity of the information processed through our online store and related Services.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Please do not send sensitive information such as complete payment card numbers, passwords, or security codes through ordinary email communications.

If you believe that your personal information or account has been compromised, please contact us promptly so that we can review the information available and advise you on appropriate next steps.

13. Data Retention

PULMORY retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Retention periods may depend on the nature of the information, the purpose for which it was collected, the duration of our relationship with you, and any applicable legal or contractual obligations.

We may retain information to process and maintain customer orders, provide customer support, handle returns, refunds, and exchanges, prevent fraud, maintain website security, resolve disputes, and meet legal, tax, accounting, or recordkeeping obligations.

When personal information is no longer reasonably required for these purposes, we will take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable law and our operational requirements.

14. Your Privacy Rights

Depending on where you live and the laws applicable to your personal information, you may have certain rights regarding the information we hold about you.

Right to Access. You may have the right to request information about the personal data we hold about you and how it is processed.

Right to Delete. You may have the right to request deletion of certain personal information, subject to applicable exceptions.

Right to Correct. You may have the right to request correction of inaccurate personal information.

Right to Portability. You may have the right to request a copy of eligible personal information in a portable format.

Right to Object. You may have the right to object to certain types of personal information processing.

Right to Withdraw Consent. Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable legal requirements.

Right to Opt Out. Where applicable, you may have the right to opt out of certain advertising-related processing activities, including targeted advertising or other regulated data-sharing activities.

The availability and scope of these rights vary by jurisdiction. Certain exceptions may apply, including where information must be retained to fulfill legal obligations, complete transactions, or establish, exercise, or defend legal claims.

To submit a privacy request or ask questions about your rights, please contact service@pulmory.com.

We may need to verify your identity or request additional information before processing certain requests. We will handle eligible requests in accordance with applicable law.

15. International Data Transfers

PULMORY works with service providers, technology partners, payment providers, advertising partners, and logistics providers that may operate in different countries.

As a result, personal information may be transferred, processed, or stored outside your country of residence, depending on the services required to operate our store and fulfill your orders.

Privacy and data protection laws in other jurisdictions may differ from those in your country.

Where required by applicable law, appropriate safeguards will be used for international data transfers. These safeguards may include contractual protections or other legally recognized transfer mechanisms, depending on the circumstances.

16. Changes to This Privacy Policy

PULMORY may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, technologies, service providers, or applicable legal requirements.

When updates are made, we will revise the "Last Updated" date displayed at the beginning of this policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes to our privacy practices.

We encourage you to review this page periodically to stay informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us.

Brand: PULMORY

Official Website: pulmory.com

Legal Entity: Hainan Zanyu Trading Co., Ltd.

Registered Address: Room B06, East Zone, 3/F, Jiangpan No. 9 Commercial Premises, No. 37 Heping North Road, Baisha Subdistrict, Meilan District, Haikou, Hainan Province, China.

Unified Social Credit Code: 91460000MAEA7E753C

Customer Support Email: service@pulmory.com

PULMORY is owned and operated by Hainan Zanyu Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

For privacy-related inquiries, please contact us using the email address above and describe your request. If your inquiry relates to a specific order, including your order number may help us locate the relevant information. Please do not include complete payment card numbers, security codes, account passwords, or other sensitive authentication credentials in your message.

We are committed to handling privacy inquiries thoughtfully and responding in accordance with applicable legal requirements.

PULMORY — Sculptural Forms. Distinctive Materials. A Different Perspective on Living.